Wowza! – Chick-Fil-A Generates Most Revenue-Per-Restaurant | The Daily Caller

Chick-fil-A, an American fast-food chain open for business a meagre six days a week, has retained the crown for most revenue per restaurant in the US, according to the latest report released by QSR magazine.

Chick-fil-A raked in revenues of over $4.4 million, more than doubling trendy competitors In-N-Out Burger, Chipotle, and Steak N Shake.

How do they do it?

The secrets to Chick-fil-A’s ever growing success are threefold: superior drive-thru services, robust investment in employee training programs, and cult-like customer loyalty.

Chick-fil-A’s drive-thru operations have unfolded almost impeccably, finishing at the top of research firm SeeLevelHX rankings. This is important because it is estimated that anywhere between 60-70 percent of Chick-fil-A business is generated via drive-thru.

Customers documented that employees were more likely to say “thank you”, had an order accuracy rate of 97 percent, and displayed a pleasant demeanor in 9 out of every 10 visits.

Furthermore, customers find the drive-thru process to be amiable due to the face-to-face ordering process in which employees stand outside the restaurant taking orders on tablets, improving accuracy.

Sounds like a great company to work for. So un-Boulder.